Templates · E-Commerce

Gift Guide Bot Template

Help shoppers find the perfect gift with recipient and budget questions.

Best for
E-commerce stores, gift shops
Estimated setup
10 minutes
You fill in
Store Name, Website URL, Gift Wrapping Available (yes/no)

The conversation, step by step

These are the messages and questions in the template as it comes. Words in brackets are filled in from your business details or from the visitor's earlier answers. A visitor sees only the steps that match the buttons they choose, and you can change any wording, add steps or remove them in the flow builder.

  1. Finding the perfect gift? I can help!
  2. Who are you shopping for?
    • Her
    • Him
    • Kids
    • Pets
    • Anyone/General
  3. What's the occasion?
    • Birthday
    • Holiday
    • Anniversary
    • Thank You
    • Just Because
  4. What's your budget?
    • Under $25
    • $25 - $50
    • $50 - $100
    • $100+
  5. The visitor is saved as a lead, tagged:
    • gift-shopper
  6. Here are my top gift picks based on your preferences! Browse our curated gift collection at [Website URL]
  7. Would you like anything else?
    • See More Gift Ideas
    • Add Gift Wrapping
    • That's all, thanks!
  8. Gift wrapping is available! You can add it during checkout at [Website URL].
  9. Happy gift shopping at [Store Name]!

What you get with each lead

Every lead this template collects appears in your Alma leads inbox with the answers the visitor gave and these tags, so you can sort and follow up: gift-shopper. Alma emails you when a new lead arrives. On the Growth plan and up you can also send leads to other software through Zapier, and the Agency plan adds webhooks.

Questions your flow does not cover

A template answers the paths it was built for. To answer other questions in the visitor's own words, add AI answering for $25 a month: it replies from business information you provide as text, which the Alma team loads into your bot. The article on how a knowledge base chatbot works explains what to write.

Start from this template and make it yours.

The free trial lasts 14 days. Pick this template, fill in your details, change any wording, and add the chatbot to your site with one line of code.

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