— For real estate

The AI real estate chatbot that captures the buyer at 11pm.

Buyer-side. Seller-side. Listing alerts. Open-house RSVPs. Rental inquiries. Alma is the friendly qualifying chatbot that lives on your IDX site, brokerage page, or single-listing landing — asking the right questions while you're at dinner, in a showing, or asleep. The lead arrives finished: name, phone, neighborhoods, budget, timeline, financing.

Coastal Realty
412 leads / mo
Completion
68% done
Avg. messages
11 / convo
DASHBOARD · COASTAL REALTY GROUP
Alma dashboard showing real-estate metrics — leads captured this month, pipeline value, active chatbots including Coastal Buyer Qualifier with completion rates and recent activity

Built for solo agents, brokerages, and teams. buyer-side seller-side listing alerts open-house RSVP rental inquiry short-term rental

— Coastal Realty Group · 30 days in

Jordan Reyes built the Coastal Buyer Qualifier in an afternoon.

Jordan runs Coastal Realty Group — a small team working the San Diego coast. The Coastal Buyer Qualifier sits on the agency's IDX site and asks new visitors what they're looking for: bedrooms, neighborhoods, timeline, financing. By the time the conversation ends, the lead is sorted. By the time Jordan looks at it the next morning, the qualified ones already have a follow-up SMS in flight.

/A — THE FLOW IN PRODUCTION

412 leads in 30 days. 68% finish the conversation.

Most chatbot tools sit at a 35–45% completion rate. The Coastal Buyer Qualifier runs at 68% — which means 7 out of every 10 visitors who start the chat actually finish it. Eleven messages on average. The flow is built to feel like a smart assistant, not a form.

  • 412 leads captured in the last 30 days
  • 68% completion rate — well above industry average
  • 11 messages average per qualified conversation
  • Hot leads ping Jordan's phone via SMS instantly
  • Cold leads still go to the team Google Sheet for nurture
Most recent qualified lead
Maria Santos · score 94
What she wants
Encinitas · $1–1.5M · 3 months · pre-approved
Alma flow-builder showing the Coastal Buyer Qualifier — START node asking buy or sell, branching to neighborhood and budget questions, conditional branch for pre-approved buyers, ending in an APPROVED handoff to the agent's inbox

Lead captured · 11:47pm Tuesday

Name

Maria Santos

Looking in

Encinitas

Budget

$1–1.5M

Timeline

3 months

Financing

Pre-approved

Lead score

94 · qualified

By the time Jordan saw the notification at 7am, the new-listing SMS sequence was already running. Maria responded the same morning.

Build your buyer qualifier this afternoon.

Pick the Buyer Qualifier template, drop in your neighborhoods and price ranges, paste the widget on your IDX site. The first qualified lead can land tonight.

— What an Alma conversation looks like, real-estate edition

Real estate chatbot flows — buyer, seller, listing, open house

Coastal Realty · Buyer side

Buyer qualifier

Hi! Looking to buy or sell?
Buy. Maybe Encinitas.
Got it. Price range — under $800K, $800K–$1.5M, or $1.5M+?
$1–1.5M
Pre-approved with a lender, or still talking to one?
Pre-approved
Perfect. Best number to text new listings as they come up?

Coastal Realty · Listings

Listing alert signup

Want me to text you when new homes hit the market?
Yes
Which neighborhoods? You can pick a few — Encinitas, Cardiff, Leucadia, Carlsbad…
Encinitas + Cardiff
Done. Bedroom count? 2, 3, 4+?
3+
Locked in. First listing alert ships tomorrow morning. Number?

Coastal Realty · Open house

Open-house RSVP

RSVPing for the Sunday open house at 1422 Neptune?
Yes — between 12 and 2
Great. Are you working with an agent already, or open to chat?
No agent yet
Got it. I'll tell Jordan to look out for you. Number for parking + last-minute updates?

Coastal Realty · Seller side

Seller home-value estimator

Curious what your home's worth? Quick five-question estimate.
Sure
Address?
948 Hermes Ave, Encinitas
Bedrooms / baths / sq ft?
3 / 2 / 1,650
Thinking 3 months, 6 months, or just curious?

/B — REAL-ESTATE TEMPLATES

Real estate chatbot templates — 11 buyer & seller flows

Alma ships with 161 templates across 17 categories. Real estate is the biggest single use case in the library — 11 dedicated buyer-side, seller-side, and rental flows in the Qualification category alone, plus mortgage and short-term-rental adjacencies. Pick the closest one, edit the questions to your neighborhoods and price ranges, paste the snippet.

  • Buyer Qualifier · the Coastal flow — bedrooms, area, budget, timeline, financing
  • Seller Qualifier · address, motivation, timeline, current mortgage
  • Home Value Estimator · 5-question quick-quote into a CMA request
  • Open-House RSVP · time slot, party size, agent-attached check
  • Listing Alert Signup · neighborhoods, bedrooms, alert frequency
  • Showing Request · property, day window, contact preference
  • Neighborhood Guide · area inquiry → schools, comps, commute
  • Agent Availability · "is anyone available today?" routing flow
  • Rental Inquiry · move-in date, lease term, pets, income
  • Mortgage Pre-Qual · push to your loan officer via Zapier
  • RE Welcome · the friendly catch-all front-door greeter
Alma template picker showing real-estate-specific chatbot templates including Buyer Qualifier, Seller Qualifier, Listing Alert, Open-House RSVP, Home Value Estimator, and Rental Inquiry

11 dedicated real-estate templates in qualification/, plus mortgage flows, open-house scheduling in booking/, and short-term-rental flows from hospitality/ — about 30 starter graphs you can repurpose for an agency.

Pick a template. Edit the neighborhoods. Publish.

Most agents are live and capturing buyers inside an hour. The questions are already written by people who run real-estate flows for a living.

— Where the qualified lead lands

How the real estate chatbot hands off qualified leads

By the time the conversation ends, you don't have a "someone visited the site." You have a name, a phone, the neighborhoods they care about, the price band, the timeline, and whether they've talked to a lender. Alma routes that lead the moment the conversation completes — to your inbox, your team, your SMS sequence, or your CRM.

/C — LEAD HANDOFF

Maria Santos lands as a lead, not a form fill.

The Coastal Buyer Qualifier captured Maria's full profile in eleven messages — Encinitas, $1–1.5M, three-month timeline, pre-approved, score 94. The moment the flow ended, four things fired in parallel: an SMS to Jordan's phone, an email to the team alias, a row in the team Google Sheet, and a contact + timeline event in the brokerage's CRM.

  • Email + SMS to the agent on hot leads (score > 80)
  • Google Sheets row for the team's daily review
  • CampaignCNX+ push for SMS listing-alert sequences
  • CoreCNX contact + timeline event for the brokerage CRM
  • Zapier or generic webhook into Follow Up Boss, kvCORE, Sierra Interactive
  • Score > 80 = qualified · 50–80 = warm · < 50 = cold but stored
Alma leads inbox showing the Maria Santos lead — name, phone, looking in Encinitas, budget $1-1.5M, 3-month timeline, pre-approved status, lead score 94, marked qualified

— From sign-up to first buyer lead

Set up your real estate chatbot in 30 minutes

Every flow ships with the questions a working agent already knows to ask — price band, timeline, financing status, neighborhoods. The Buyer Qualifier and Listing Alert templates are the starting point. You edit copy, swap the neighborhoods for your zips, drop the snippet on your IDX site.

/01

Pick a template

Buyer Qualifier, Seller Qualifier, Listing Alert, Open-House RSVP, or Rental Inquiry. Click "Use this." The flow loads with proven questions.

/02

Edit your neighborhoods

Swap in your areas, your price bands, your agent name. Add or remove a step. Drop in your office hours, MLS disclaimer, fair-housing note.

/03

Paste the widget

One line of JavaScript on your IDX site, brokerage page, Squarespace, or WordPress single-listing landing. Live the moment the page reloads.

/04

Watch the leads land

SMS pings on hot leads. Sheet rows for the team. CRM contacts and timeline events for the broker. Done is done — the lead is qualified before you read it.

Your first qualified buyer lands tonight.

14-day free trial. No credit card. The Buyer Qualifier template, your neighborhoods, the widget on your IDX page — that's the whole setup.

— Real-estate FAQ

Real estate chatbot FAQ

Can the bot pull listings from my MLS feed?

No. Alma is the conversation layer — it captures intent, qualifies the lead, and hands off. It doesn't render listings. What it does well is ask the right questions about the listings the buyer's looking for, and pass that to your IDX, CRM, or listing-alert system via webhook.

Will it work on my IDX site?

Yes. The website widget is a drop-in JavaScript snippet — it works on any site that lets you paste a tag. That covers most IDX providers (iHomeFinder, Showcase IDX, Real Geeks), every Squarespace and WordPress site, and most custom builds.

How does it handle pre-approval questions?

The Buyer Qualifier asks whether the buyer is pre-approved, talking to a lender, or hasn't started yet. If you want to verify pre-approval, push that branch to your loan officer via Zapier — Alma captures the answer, the loan officer follows up.

Can I have different bots for buyer-side and seller-side?

Yes — on the Growth tier ($79/mo) and up. Growth includes 5 active bots, Agency includes 20. Most teams run one Buyer Qualifier, one Seller Qualifier, one Listing Alert flow, and a single-listing variant for hot pages.

What about RESPA and fair-housing compliance?

The bot only asks the questions you configure. Alma doesn't add compliance — your scripts do. Review the Buyer and Seller Qualifier flows with your broker before publishing, especially around steering, lender referrals, and protected-class language. Your broker's legal review is part of the deploy.

Does it integrate with Follow Up Boss, kvCORE, or Sierra Interactive?

Via Zapier and generic webhooks today — every Alma lead can fire a webhook with the full profile, which Zapier or Make routes into your CRM. Native integrations for the major real-estate CRMs are on the roadmap. CoreCNX is the suite-native option if you want a unified contact timeline.

When will Facebook Messenger and Instagram be live?

Both channels are in development and pending Meta approval. We don't quote ETAs we don't trust. The flow you build for the website will run on those channels too once they ship — same builder, same templates, more surfaces.

Can I white-label this for my brokerage's agents?

Yes. The Agency tier ($199/mo) includes white-label, sub-account workspaces, and API access — so a brokerage can deploy a branded Alma instance for each agent or team, with the broker as the master account holder. 20 active bots, 50,000 subscribers, 100,000 messages.

— Related reading

— Start free

Your first qualified buyer lands tonight.

Sign up, pick the Buyer Qualifier template, drop in your neighborhoods, paste the widget. By the next showing weekend the bot is taking the 11pm DM, asking the three questions that separate a serious buyer from a Zillow tab, and dropping a qualified lead in your inbox while you sleep.

Trial
14 days, no credit card
Setup
30 minutes for most agents
Onboarding
Real person, not a chatbot