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Templates · E-Commerce

Product Recommendation Quiz Chatbot Template

Help customers find the right product with guided questions.

Best for
E-commerce with diverse product lines
Estimated setup
15 minutes
You fill in
Store Name, Product Category, Product 1 Name, Product 1 Link, Product 2 Name, Product 2 Link, Product 3 Name, Product 3 Link, Discount Code (optional)

The conversation, step by step

These are the messages and questions in the template as it comes. Words in brackets are filled in from your business details or from the visitor's earlier answers. A visitor sees only the steps that match the buttons they choose, and you can change any wording, add steps or remove them in the flow builder.

  1. 👋 Let me help you find the perfect [Product Category]!
  2. Answer 3 quick questions and I'll give you a personalized recommendation!
    • 🚀 Let's go!
    • Browse all products
  3. Q1: What's your main goal?
    • Option A
    • Option B
    • Option C
  4. Q2: What's your budget?
    • Budget-friendly
    • Mid-range
    • Premium
  5. Q3: Any preferences?
    • Preference 1
    • Preference 2
    • No preference
  6. The next step depends on an earlier answer.
  7. The next step depends on an earlier answer.
  8. 🎯 Perfect match: [Product 1 Name]! [Product 1 Link]
  9. 🎯 Perfect match: [Product 2 Name]! [Product 2 Link]
  10. 🎯 Perfect match: [Product 3 Name]! [Product 3 Link]
  11. The next step depends on an earlier answer.
  12. 🎁 Use code [Discount Code (optional)] for a special discount!
  13. The visitor is saved as a lead, tagged:
    • product_quiz
    • recommendation_sent
  14. Want me to email you this recommendation?
    • Yes!
    • No thanks
  15. Your email? The visitor types an email address.
  16. Sent to [visitor's email]! 📬
  17. Browse all products at [Store Name]!
  18. Happy shopping! 🛒

What you get with each lead

Every lead this template collects appears in your Alma leads inbox with the answers the visitor gave and these tags, so you can sort and follow up: product_quiz, recommendation_sent. Alma emails you when a new lead arrives. On the Growth plan and up you can also send leads to other software through Zapier, and the Agency plan adds webhooks.

Questions your flow does not cover

A template answers the paths it was built for. To answer other questions in the visitor's own words, add AI answering for $25 a month: it replies from business information you provide as text, which the Alma team loads into your bot. The article on how a knowledge base chatbot works explains what to write.

Start from this template and make it yours.

The free trial lasts 14 days. Pick this template, fill in your details, change any wording, and add the chatbot to your site with one line of code.

Use this template → See all templates

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