Templates · E-Commerce

Product Finder Bot Template

Help customers discover products with guided category and preference questions.

Best for
E-commerce with diverse catalog
Estimated setup
10 minutes
You fill in
Store Name, Product Category 1, Product Category 2, Product Category 3, Product Category 4, Low Price Threshold, Mid Price Threshold, High Price Threshold, Website URL

The conversation, step by step

These are the messages and questions in the template as it comes. Words in brackets are filled in from your business details or from the visitor's earlier answers. A visitor sees only the steps that match the buttons they choose, and you can change any wording, add steps or remove them in the flow builder.

  1. I'll help you find exactly what you need!
  2. What are you shopping for today?
    • [Product Category 1]
    • [Product Category 2]
    • [Product Category 3]
    • [Product Category 4]
    • Not sure - help me decide
  3. What's your budget?
    • Under $[Low Price Threshold]
    • $[Low Price Threshold] - $[Mid Price Threshold]
    • $[Mid Price Threshold] - $[High Price Threshold]
    • $[High Price Threshold]+
    • Show me all options
  4. Any preferences on what you're looking for?
    • Best sellers
    • New arrivals
    • Top rated
    • No preference
  5. Based on what you told me, check out our top picks at [Website URL]! You can also refine your search on our website with filters for size, color, and more.
  6. Would you like to do anything else?
    • See More Options
    • Refine My Search
    • That's all, thanks!
  7. Happy shopping at [Store Name]! Let us know if you need anything else.

Questions your flow does not cover

A template answers the paths it was built for. To answer other questions in the visitor's own words, add AI answering for $25 a month: it replies from business information you provide as text, which the Alma team loads into your bot. The article on how a knowledge base chatbot works explains what to write.

Start from this template and make it yours.

The free trial lasts 14 days. Pick this template, fill in your details, change any wording, and add the chatbot to your site with one line of code.

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