— Contact
No ticket queue, no chatbot triage, no autoresponder pretending to be a person. The same small team that builds Alma reads what comes in. If it's a question we can answer in two sentences, you'll have a reply by end of business day. If it's bigger, we'll tell you when to expect a real one.
— Where to send it
All four go to the same handful of people, but the routing keeps things tidy and gets your message to the right pair of eyes faster. Pick the closest fit — if nothing fits, the form below catches everything.
— Sales
For pricing questions, the Agency tier ($199), running Alma across multiple client workspaces, annual-billing math, or anything that decides whether you sign up.
— Support
For trial accounts, paid customers, flow-builder questions, the widget snippet, Google Sheets / Zapier / CampaignCNX+ wiring, or anything that's broken in the product.
— Partnerships
For agencies that want to deploy Alma for a roster of clients, integration partners building on the API, consultants with a referral pipeline, or anyone who wants a co-marketing conversation.
— Press
For journalists, podcasters, newsletter writers covering small-business software or political tech. Happy to talk on background or on the record. We can usually turn around quotes in a day.
— Or just write
If none of the four buckets above fits, this form sends a clean message straight to our inbox. Hit send, we'll read it.
— What happens next
You'll get a reply same business day for anything short, and an acknowledgement-plus-ETA the same day for anything that needs research. We read messages in order, prioritize broken-product reports, and don't sit on things over the weekend if it's urgent. If you found an actual bug, email it — don't post it on Twitter/X and tag random people. The fix ships faster the other way.
14-day free trial, no credit card. Pick a template, paste the widget, watch the first conversation come in. The questions you'd ask us tend to get answered by 20 minutes inside the product.
— Before you write
Most of what hits the inbox falls into one of these. Skip the email round-trip if one of these is yours.
— Still have a question?
One inbox, a real person on the team reading it. Sales, support, partnership, press — the routing is on us. The reply is on us, same business day for anything short.