— Legal
Last updated · May 12, 2026
Welcome to Alma ("Service"), a chatbot builder platform operated by Hunter Creative Media & Design ("Company," "we," "us," or "our"). By accessing or using Alma, you agree to be bound by these Terms of Service ("Terms").
By creating an account, subscribing to a plan, or using any part of the Service, you agree to these Terms. If you do not agree, do not use the Service.
Alma is a software-as-a-service platform that allows users to create, customize, and deploy AI-powered chatbots for their websites and messaging platforms. The Service includes:
To use Alma, you must:
You are responsible for all activity that occurs under your account.
Alma offers multiple subscription tiers (Starter, Growth, Agency) with monthly and annual billing options. Current pricing is available on our website. We reserve the right to change pricing with 30 days' notice to existing subscribers.
New accounts may receive a 14-day free trial. A valid payment method is required to start a trial. You will be charged automatically at the end of the trial period unless you cancel.
You may cancel your subscription at any time through the Stripe customer portal. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial periods.
You agree NOT to use Alma to:
We reserve the right to suspend or terminate accounts that violate these terms.
Alma, including its software, design, features, and documentation, is owned by Hunter Creative Media & Design and protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service.
You retain ownership of the content you create using Alma, including bot configurations, conversation flows, and customizations. By using the Service, you grant us a license to host, store, and display your content as necessary to provide the Service.
Your use of Alma is also governed by our Privacy Policy. You are responsible for ensuring your use of Alma complies with applicable data protection laws, including obtaining necessary consents from your end users.
Alma may integrate with third-party services (Meta/Facebook, messaging platforms, etc.). Your use of these integrations is subject to the respective third party's terms and policies. We are not responsible for third-party services.
White Glove setup services (Basic and Premium) are one-time purchases subject to these additional terms:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HUNTER CREATIVE MEDIA & DESIGN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless Hunter Creative Media & Design, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance.
We may suspend or terminate your access to Alma at any time for violation of these Terms or for any other reason with notice. Upon termination, your right to use the Service ceases immediately.
These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in DuPage County, Illinois.
For questions about these Terms, contact us at:
By using Alma, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
14-day free trial. No credit card required. Questions about these terms? Reach out anytime.