— Pricing

Chatbot pricing that scales with your bots — from $29/month

Four tiers — Starter, Growth, Agency, Enterprise. The price gates how many bots you run, how many subscribers they reach, and how many conversations they have each month. All 161 templates and the full flow builder ship on every plan. 14-day free trial, no credit card. Annual saves ~17%.

— Four tiers

Compare Alma chatbot plans — Starter, Growth, Agency, Enterprise

Starter is for a single owner running one bot. Growth is the shape most accounts settle on. Agency is for operators running bots for multiple clients. Enterprise is for everything bigger than that. Both monthly and annual prices are listed on every card.

/01 — Starter

$29 /mo

or $24/mo billed annually ($288/yr)

For the solo owner running one bot on one website.

Start free trial
  • 1 active bot
  • 1,000 subscribers
  • 5,000 messages / month
  • 2 team members
  • All 161 templates
  • Channel: Website Messenger + IG in dev
  • Email integration
  • Email + SMS lead notifications
  • Standard support

/03 — Agency

$199 /mo

or $165/mo billed annually ($1,980/yr)

For marketing agencies and operators running bots for multiple clients.

Start free trial
  • 20 active bots
  • 50,000 subscribers
  • 100,000 messages / month
  • Unlimited team members
  • All 161 templates
  • Channel: Website Messenger + IG in dev
  • Everything in Growth, plus:
  • White-label widget + reports
  • REST API access + webhooks
  • Sub-account workspace management
  • Priority support

/04 — Enterprise

Custom

Annual contract · invoiced

For statewide campaigns, multi-location operators, and large agency networks.

Contact sales
  • Unlimited active bots
  • Unlimited subscribers
  • Unlimited messages
  • Unlimited team members
  • All 161 templates
  • Channel: Website Messenger + IG in dev
  • Everything in Agency, plus:
  • Dedicated success manager
  • SSO + SLA + custom contract
  • Onboarding migration assist

All plans include a 14-day free trial. No credit card required. Annual billing saves ~17% versus monthly. Switch tiers any time — upgrades prorate immediately, downgrades take effect next cycle.

Start the trial. Pick the tier later.

Sign up free, build a bot, send some test conversations through it. You don't have to choose a plan until day 14 — and you'll know which one fits by then.

— Compared, line by line

Chatbot plan feature comparison

The volume scales — bots, subscribers, messages, seats. The library, the builder, the deployment widget, and the lead-capture core are the same on Starter and Enterprise.

Feature Starter Growth Agency Enterprise
Active bots120Unlimited
Subscribers1,00050,000Unlimited
Messages / month5,000100,000Unlimited
Team members2UnlimitedUnlimited
TemplatesAll 161All 161All 161
ChannelsWebsite today · Facebook Messenger + Instagram DMs in development across all tiers
Email integrationIncludedIncludedIncluded
Google Sheets + ZapierIncludedIncluded
CampaignCNX+ & CoreCNX pushIncludedIncluded
Conversation analyticsIncludedIncluded
White-label widget + reportsIncludedIncluded
REST API accessIncludedIncluded
Sub-account workspace mgmtIncludedIncluded
Priority supportIncludedDedicated
SSO + SLA + custom contractIncluded

— What the tier actually buys

What you get at each chatbot pricing tier

The price tag isn't gating which features you can use. It's gating how busy your bots get. Three numbers move with the tier; everything else is the same on day one.

/01 — BOTS

How many flows you run at once.

A single owner usually needs one bot — a buyer qualifier, a class booker, an estimate scheduler. An agency running five clients needs five distinct bots. Each has its own flow, its own widget, its own lead inbox.

  • Starter · 1 bot
  • Growth · 5 bots
  • Agency · 20 bots
  • Enterprise · unlimited

/02 — SUBSCRIBERS

The size of your contact list.

Every person who completes a conversation becomes a subscriber — the lead row your bots have captured. The cap is your active list size. Old contacts can be archived to free space; nothing gets deleted automatically.

  • Starter · 1,000 subscribers
  • Growth · 10,000 subscribers
  • Agency · 50,000 subscribers
  • Enterprise · unlimited

/03 — MESSAGES

Monthly conversation volume.

One message = one bot send or one user reply. A typical qualifier runs 8–12 messages per completed lead. Most Starter accounts use about a third of the cap; Growth is sized for the agencies and busier sites that outgrew it.

  • Starter · 5,000 messages / mo
  • Growth · 25,000 messages / mo
  • Agency · 100,000 messages / mo
  • Enterprise · unlimited

— What stays the same on every plan

  • All 161 templates across 17 categories
  • Drag-and-drop flow builder
  • Conditional branching + variables
  • Test-mode preview
  • Website widget (drop-in JS)
  • Email + SMS lead notifications
  • Email integration (SMTP)
  • 14-day free trial, no card

Bright Loop Agency runs five client bots on Growth.

Casey Patel's discovery-call qualifier alone booked 94 calls last month. Same flow builder, same templates a solo agent uses — just five of them at once. That's the shape Growth is built for.

— Questions

Chatbot pricing FAQ

The questions we get asked most often, answered honestly.

What counts as a "subscriber"?

Anyone who completes a conversation with one of your bots and gets captured as a contact — name, phone, email, or whatever fields the flow asked for. People who start a conversation but bounce don't count. You can archive old subscribers at any time to free up room without losing the underlying transcript.

What happens if I exceed monthly messages?

Bots keep running. We don't shut down a live conversation mid-sentence. You'll see a warning in the dashboard around 80% and again at 100%, and any overage is billed at the end of the cycle at the tier's per-message rate. If you're consistently over, that's the sign to move up a tier — and the upgrade prorates the same day.

Can I switch tiers mid-billing-cycle?

Upgrades take effect immediately and prorate against your remaining cycle. Downgrades take effect at the next billing date so you keep the limits you paid for. Switching annual to monthly (or vice versa) is the same — current cycle finishes at the rate you're on.

When will Facebook Messenger and Instagram be live?

The integrations are built. They're sitting in Meta's platform-approval review and have been for about two months — that's the whole story. We don't have an ETA we trust enough to publish, and we're not going to invent one. Every account today deploys to your website. The moment Meta approves us, Messenger and Instagram light up across every existing tier with no upcharge.

Is the 14-day trial really no credit card?

Yes. You sign up with an email, build bots, capture real leads. We email you on day 10 to ask which tier you want. If you don't pick one, the account moves to read-only — your data and flows stay put — until you do.

Do agency sub-accounts get their own login?

Yes. On Agency tier, each client workspace is isolated per client — separate login, separate dashboard, separate lead inbox. The agency owner has a parent view that lists every workspace. White-label means the client never sees Alma's brand on their widget or weekly digest emails; it carries the agency's branding instead.

What integrations are included on each tier?

Email/SMTP is on every tier. Google Sheets, Zapier (webhooks), CampaignCNX+ SMS push, and CoreCNX contact + timeline events are included starting on Growth. The REST API and generic outbound webhooks are included starting on Agency. Those are the integrations we ship today — the list is short on purpose, and we don't claim ones we don't actually have.

Can I bring my own template?

Two ways in. Start from any of the 161 industry templates and edit the questions, branches, and actions to match your business — that's how most accounts begin. Or open a blank flow and build node-by-node. Both produce the same artifact. There's no "premium template" gate; the whole library is on every plan.

Still on the fence? Run the trial.

14 days, no credit card, full access to every template and every feature. The fastest way to figure out which tier you want is to use the product for two weeks.

— Start free

Start your free 14-day AI chatbot trial

The hardest decision on this page is which tier to pay for in two weeks. Sign up, build a bot, run it on a real page — by day 10 you'll know whether Starter is enough or Growth is the right shape. No card to remove later.

Trial
14 days, no credit card
Setup
30 minutes for most owners
Onboarding
Real person, not a chatbot