Does it integrate with Mindbody, Mariana Tek, or Wellness Living?
Not natively, and we will not claim otherwise. Alma has no direct connection to Mindbody, Mariana Tek, Wellness Living, Glofox, Pike13, ClubReady, or Acuity. On the Growth plan and up, Zapier can send each new lead to other apps, so check that your booking platform is on Zapier. On the Agency plan and up, a webhook can send each lead to your own system.
Can it actually book the class, or just capture interest?
It can do both. Alma has its own booking calendar: the visitor picks an open time in the chat, the booking is created, and the visitor gets a confirmation email and reminder emails 24 hours and 1 hour before. If your booking platform holds the class spot instead, Alma records the booking request (class, time slot, skill level, name, phone) and emails it to the front desk. On the Growth plan and up, Zapier can also send it to other apps, if your platform is on Zapier.
How do intro-pass students become members?
The Free Trial / Guest Pass template records the new student and tags them as a free-trial lead. On the Growth plan and up, once our team links your account to CoreCNX, the suite's contact database, each new student is added there as a contact, and your team sends the welcome messages. Alma itself does not send follow-up texts or emails on a schedule. When the student completes the Membership Options bot a few weeks later, CoreCNX shows the whole history in one timeline.
What about waivers and liability releases?
Alma can include an acknowledgment step in the flow ("I've read and agree to the studio waiver") and record the time it was accepted. For a signed electronic waiver, use your existing e-signature or waiver tool. The bot can give the visitor a button that opens your waiver page. Alma does not collect or store signed waivers.
Can the widget match my studio's colors and branding?
Yes. You can set the bubble color, the text color, the bot's name, the greeting, and the position of the chat button on the page, so the widget looks like part of your studio site rather than an add-on. On phones the widget opens full screen, which matters because most late-night class bookings come from phones.
Can I run separate bots for yoga vs personal training?
Yes, on the Growth tier ($79/mo) and above. Growth includes 5 active bots, and Agency includes 20. A studio might run a Class Booking bot, a Free Trial / Guest Pass bot, a Membership Options bot, and a Personal Training bot: four bots, within Growth's five. The Starter tier ($29/mo) supports a single bot if you only need the Class Booking bot.
How do multi-location studios set up Alma?
Multi-location studios use the Agency tier ($199/mo), which has one parent agency account and one workspace (a separate account area) for each location. Our team turns the workspaces on when the account is set up. Each location has its own bots, leads, and settings, and conversations are kept separate for each workspace. The parent account sees combined reporting, while each studio manager sees only their own location.
How long does setup actually take?
Setup takes under 30 minutes for most studio owners. The Class Booking Bot template loads with the right questions already written, so you edit class names, time slots, and your intro-offer wording instead of building from scratch. After that, you paste the snippet on Squarespace, Webflow, or WordPress and save. Onboarding with a real person is included on every tier.
