Does it integrate with Mindbody, Mariana Tek, or Wellness Living?
Not natively, and we will not claim otherwise. The connection runs through Zapier (or, on the Agency plan and up, a webhook into Make), which writes the booking into Mindbody, Mariana Tek, Wellness Living, Glofox, Pike13, ClubReady or Acuity the same way your existing web forms do. Most studio owners have this set up in 20 minutes.
Can it actually book the class, or just capture interest?
It can do both, depending on how you set it up. By default, Alma records the booking request (class, time slot, skill level, name, phone) and sends it to your booking platform through Zapier or, on the Agency plan and up, a webhook. Your booking platform holds the class spot. If you want a true two-way "is the slot still open" check, that check runs through your booking platform's API (its connection for outside software) on the Zapier side.
How do intro-pass students become members?
The Intro Pass template records the new student and adds them to CoreCNX as a new contact with an intro tag. CampaignCNX+ then sends a series of welcome text messages: a class reminder, a what-to-bring note, a "how was it?" follow-up two days later, and a membership offer five days after that. When the student completes the Membership Options bot a few weeks later, CoreCNX shows the whole history in one timeline.
What about waivers and liability releases?
Alma can include an acknowledgment step in the flow ("I've read and agree to the studio waiver") and record the time it was accepted. For a signed electronic waiver, send the lead to your existing e-signature tool (DocuSign, HelloSign, or Mindbody's built-in waiver) through Zapier, or a webhook on the Agency plan and up, as soon as the booking flow ends. Alma does not store signed waivers natively.
Can the widget match my studio's colors and branding?
Yes. You can set the bubble color, the text color, the bot's name, the greeting, and the position of the chat button on the page, so the widget looks like part of your studio site rather than an add-on. On phones the widget opens full screen, which matters because most late-night class bookings come from phones.
Can I run separate bots for yoga vs personal training?
Yes, on the Growth tier ($79/mo) and above. Growth includes 5 active bots, and Agency includes 20. Most studios run a Class Booking bot, a Free Trial / Guest Pass bot, a Membership Options bot, and a Personal Training bot, so four bots cover most setups. The Starter tier ($29/mo) supports a single bot if you only need the Class Booker.
How do multi-location studios set up Alma?
Multi-location studios use the Agency tier ($199/mo), which has one parent agency account and one workspace (a separate account area) for each location. Our team turns the workspaces on when the account is set up. Each location has its own bots, leads, and settings, and conversations are kept separate for each workspace. The parent account sees combined reporting, while each studio manager sees only their own location.
How long does setup actually take?
Setup takes under 30 minutes for most studio owners. The Class Booking Bot template loads with the right questions already written, so you edit class names, time slots, and your intro-offer wording instead of building from scratch. After that, you paste the snippet on Squarespace, Webflow, or WordPress and save. Onboarding with a real person is included on every tier.
