The CNX Suite
Alma is the website chatbot, usually a visitor's first contact with your business or campaign. CampaignCNX+ handles texting, Beacon supports door-to-door canvassing, and CoreCNX is the CRM that holds the contact record every other product adds to. Bought together as the CNX Suite, the products you choose are billed on one subscription, and each product keeps its own account and login. All four are built by the same team. Each works on its own, and the suite is for teams that want all four to share data.
One visitor, four products, one contact record
Four products, one suite
You can buy any of these products on its own. Alma by itself is the most common starting point, and many teams use it for some time before connecting the rest of the suite. Most teams add CampaignCNX+ second, then CoreCNX when they want one timeline for each contact.
Website chatbot
Drag-and-drop chatbots for your website, with 145 templates across 15 categories. Alma collects leads, asks your qualifying questions, and sends each lead to your tools.
See Alma features →Texting
Texts to a whole list, two-way replies, contact management and reporting. TCPA-compliant (the federal texting law), with do-not-call checks, opt-outs, quiet hours, and toll-free and 10DLC numbers (local numbers registered with the carriers for business texting). From $0.06 / message.
campaigncnx.com →Door-to-door canvassing
Territories, walk lists, door knocks, a mobile canvasser app and live tracking. Used for get-out-the-vote (GOTV) work, door-to-door sales and nonprofit canvassing. From $59 / month.
beaconcnx.com →CRM
The CRM, with one contact timeline across all four products, plus a sales pipeline, built-in email, tasks and reports. Every door knock, text and chatbot lead is recorded here. From $49 / month.
corecnx.com →One lead, from start to finish
In this example, which uses a fictional brokerage, Maria visits a real estate website at 9pm. When the agent looks at her contact record three weeks later, four products have added to it, and the canvasser at the open house already knows what she said in the chat.
9:14 PM · Tuesday · Alma
Alma's Coastal Buyer Qualifier bot opens. Maria says she wants to buy in Encinitas within three months, with a $1.2M budget. She shares her phone number to receive listing alerts.
9:15 PM · Handoff
The completed conversation sends a new-lead email to the agent, starts a CampaignCNX+ text sequence, and creates a contact and timeline entry in CoreCNX with the full transcript attached.
9:18 PM · CampaignCNX+
"Hi Maria, this is Sarah at Coastal Realty. Sending two new Encinitas listings under $1.3M tonight, more tomorrow. Reply STOP anytime." Follow-up texts for day 3 and day 7 are already scheduled.
Friday · Two-way reply
"Loved the second one. Can I see it Saturday?" The reply is added to the same CoreCNX contact timeline, next to the chatbot transcript. Sarah opens one record and sees the full history.
Saturday, three weeks later · Beacon
Coastal sends canvassers around the block to invite neighbors to the open house. The Beacon canvasser app shows Maria's address with a note: "Already qualified by Alma: 3-month timeline, $1.2M, asked about 124 Birmingham." The canvasser already knows her situation, and the conversation continues from where the chat ended.
Most accounts use Alma on its own for the first three months. CampaignCNX+ usually comes second, and CoreCNX is added when the contact list becomes too large for a spreadsheet.
What each product actually does
Each product was built to work alone. The suite connects them through signed webhooks (secure automatic messages between systems), phone-number contact matching and, when you buy the CNX Suite bundle, one subscription and one bill. Below is what each product does, who uses it and what it costs.
/A · Alma · conversations
A drag-and-drop flow builder for the chatbot's questions, 145 industry templates, and a website chat widget (the chat window on your site) that goes live from one snippet. Real estate, salon, restaurant, home services and healthcare businesses, and political campaigns, use Alma to collect leads from new visitors.
/B · CampaignCNX+ · SMS
Texts to large lists and two-way replies. TCPA-compliant from the start, with do-not-call registry checks, opt-out handling, quiet hours, and toll-free and 10DLC numbers. Small businesses use it for follow-up texts, and campaigns for get-out-the-vote messages.
campaigncnx.com
CampaignCNX+
Broadcast SMS · two-way reply
Receives leads from Alma/C · Beacon · field ops
Territories, walk lists, a mobile canvasser app and live tracking. Beacon does not usually receive Alma leads directly, but because the shared contact record lives in CoreCNX, a canvasser visiting someone who chatted with the website bot weeks earlier can read the transcript before knocking.
beaconcnx.com
Beacon
Field operations · canvasser app
Reads Alma transcripts via CoreCNX/D · CoreCNX · CRM & spine
The CRM that holds the shared contact record. When Alma collects a lead, a CampaignCNX+ recipient replies, or a Beacon canvasser taps "contacted", the activity goes on that contact's timeline in date order. It includes a pipeline, built-in email, tasks and reports, and also works as a standalone CRM.
corecnx.com
CoreCNX
Shared timeline · CRM
Holds every Alma transcriptYou don't have to buy the suite
Each product works on its own. Alma does not need the other products, Beacon does not require Alma, and CoreCNX works as a standalone CRM. Buy the product that solves your current problem, and add the next one when you need it.
Alma alone
A solo agent, a four-chair salon, or a restaurant answering website questions at 11pm. Alma holds the conversation, the lead arrives in your email inbox, and you follow up as you already do. No CRM is required.
CampaignCNX+ alone
Import a CSV (spreadsheet) file, sort contacts into groups and send. Two-way replies go to the inbox. Most political texting programs use CampaignCNX+ on its own for full get-out-the-vote cycles.
Beacon alone
Walk lists, a canvasser app and live tracking. Pest-control crews, door-to-door solar teams and get-out-the-vote programs use Beacon as a complete field tool, with no chatbot, texting or CRM required.
CoreCNX alone
Contacts, a pipeline, built-in email, tasks and reports. Its role as the center of the suite matters only when other products send data to it. On its own, it is a well-built CRM.
When you use all four products, the door knock, the text reply, the chatbot lead and the email open are all recorded on one contact record, so your team can see whether anyone has already spoken with that person.
The trial lasts 14 days and needs no credit card. Pick a template, add the widget to your site, and start receiving leads. The other three products are available if your needs grow.
Common questions
These are short answers. If you would like more detail, a real person, not a chatbot, runs every demo.
No. Alma works on its own, and most accounts use it that way. You can buy any one of the four products without the others. The suite is for teams that want the products to share data.
No. Bought on its own, each product is billed separately on its own plan. Bought as the CNX Suite bundle, the products you choose are billed together on one subscription and one bill. Either way, each product has its own account and its own login, using the same email address.
Through signed webhooks, which are secure automatic messages between systems. Alma sends events to CoreCNX, the central contact record, which matches contacts by phone number, prevents duplicates when a message is resent, and labels each entry with its source product. All four products connect the same way.
Yes. Alma can send leads to the CRM of your choice through Zapier, and through general webhooks on the Agency tier and up. The Agency tier also includes a REST API for custom connections. You do not have to use CoreCNX to use Alma.
Each product has its own pricing. Multi-product programs are available for agencies and political campaigns running all four products. Please contact us, because we build custom plans when the volume justifies it.
Two ways in
Most teams start with the chatbot, confirm that it collects leads well, and then connect CampaignCNX+ for text message follow-up. If you already know you want all four products, a demo is the quickest way to begin.