The CNX Suite

The CNX Suite: four products, one contact, Alma at the front

Alma is the website chatbot, usually a visitor's first contact with your business or campaign. CampaignCNX+ handles texting, Beacon supports door-to-door canvassing, and CoreCNX is the CRM that holds the contact record every other product adds to. Bought together as the CNX Suite, the products you choose are billed on one subscription, and each product keeps its own account and login. All four are built by the same team. Each works on its own, and the suite is for teams that want all four to share data.

One visitor, four products, one contact record

Alma Website chatbot The first contact. The website chatbot collects the lead's details and asks your qualifying questions.
CampaignCNX+ Texting Texts to a whole list and two-way replies. The qualified lead receives the follow-up text here.
Beacon Door-to-door canvassing Walk lists, door knocks and a mobile canvasser app for in-person visits.
CoreCNX CRM Every product records its activity here, on one timeline for each contact.

Four products, one suite

Four products in the CNX Suite: chatbot, SMS, field ops, CRM

You can buy any of these products on its own. Alma by itself is the most common starting point, and many teams use it for some time before connecting the rest of the suite. Most teams add CampaignCNX+ second, then CoreCNX when they want one timeline for each contact.

Website chatbot

Alma

Drag-and-drop chatbots for your website, with 145 templates across 15 categories. Alma collects leads, asks your qualifying questions, and sends each lead to your tools.

See Alma features →

Texting

CampaignCNX+

Texts to a whole list, two-way replies, contact management and reporting. TCPA-compliant (the federal texting law), with do-not-call checks, opt-outs, quiet hours, and toll-free and 10DLC numbers (local numbers registered with the carriers for business texting). From $0.06 / message.

campaigncnx.com →

Door-to-door canvassing

Beacon

Territories, walk lists, door knocks, a mobile canvasser app and live tracking. Used for get-out-the-vote (GOTV) work, door-to-door sales and nonprofit canvassing. From $59 / month.

beaconcnx.com →

CRM

CoreCNX

The CRM, with one contact timeline across all four products, plus a sales pipeline, built-in email, tasks and reports. Every door knock, text and chatbot lead is recorded here. From $49 / month.

corecnx.com →

One lead, from start to finish

How the CNX Suite works: one lead, four products

In this example, which uses a fictional brokerage, Maria visits a real estate website at 9pm. When the agent looks at her contact record three weeks later, four products have added to it, and the canvasser at the open house already knows what she said in the chat.

  1. 9:14 PM · Tuesday · Alma

    Maria visits coastalrealty.com.

    Alma's Coastal Buyer Qualifier bot opens. Maria says she wants to buy in Encinitas within three months, with a $1.2M budget. She shares her phone number to receive listing alerts.

  2. 9:15 PM · Handoff

    The lead reaches every system that needs it.

    The completed conversation sends a new-lead email to the agent, starts a CampaignCNX+ text sequence, and creates a contact and timeline entry in CoreCNX with the full transcript attached.

  3. 9:18 PM · CampaignCNX+

    Maria receives the first text within four minutes.

    "Hi Maria, this is Sarah at Coastal Realty. Sending two new Encinitas listings under $1.3M tonight, more tomorrow. Reply STOP anytime." Follow-up texts for day 3 and day 7 are already scheduled.

  4. Friday · Two-way reply

    Maria texts back.

    "Loved the second one. Can I see it Saturday?" The reply is added to the same CoreCNX contact timeline, next to the chatbot transcript. Sarah opens one record and sees the full history.

  5. Saturday, three weeks later · Beacon

    A canvasser visits about the open house.

    Coastal sends canvassers around the block to invite neighbors to the open house. The Beacon canvasser app shows Maria's address with a note: "Already qualified by Alma: 3-month timeline, $1.2M, asked about 124 Birmingham." The canvasser already knows her situation, and the conversation continues from where the chat ended.

Start with Alma, and connect the other products when you are ready.

Most accounts use Alma on its own for the first three months. CampaignCNX+ usually comes second, and CoreCNX is added when the contact list becomes too large for a spreadsheet.

What each product actually does

CNX Suite products: what each one does

Each product was built to work alone. The suite connects them through signed webhooks (secure automatic messages between systems), phone-number contact matching and, when you buy the CNX Suite bundle, one subscription and one bill. Below is what each product does, who uses it and what it costs.

/A · Alma · conversations

The chatbot at the front of the customer journey.

A drag-and-drop flow builder for the chatbot's questions, 145 industry templates, and a website chat widget (the chat window on your site) that goes live from one snippet. Real estate, salon, restaurant, home services and healthcare businesses, and political campaigns, use Alma to collect leads from new visitors.

  • Visual flow builder, with no code needed
  • 145 templates across 15 categories (lead qualification, healthcare, fitness, wellness and beauty, home services, restaurants, education, plus 9 more)
  • Website chat widget, one snippet on any site, live in under 30 minutes
  • Each lead arrives complete: name, phone, intent, timing
  • Sends leads to your CRM through Zapier, or to CampaignCNX+ or CoreCNX
Pricing
From $29/mo · Growth $79/mo · Agency $199/mo
Trial
14 days, no credit card
All Alma features → See pricing
The Alma flow builder with a conversation on the canvas: a start node, branching questions, a condition node, and steps that capture a phone number and tag the lead.

/B · CampaignCNX+ · SMS

Where the chatbot lead gets the follow-up text.

Texts to large lists and two-way replies. TCPA-compliant from the start, with do-not-call registry checks, opt-out handling, quiet hours, and toll-free and 10DLC numbers. Small businesses use it for follow-up texts, and campaigns for get-out-the-vote messages.

Pricing
From $0.06 / SMS · plans from $55/mo
Best for
Small-business follow-up and political texting
See CampaignCNX+ →

campaigncnx.com

CampaignCNX+

Broadcast SMS · two-way reply

Receives leads from Alma

/C · Beacon · field ops

Door-to-door canvassing, with the chatbot transcript already in hand.

Territories, walk lists, a mobile canvasser app and live tracking. Beacon does not usually receive Alma leads directly, but because the shared contact record lives in CoreCNX, a canvasser visiting someone who chatted with the website bot weeks earlier can read the transcript before knocking.

  • Walk lists with assigned areas and live canvasser tracking
  • Mobile canvasser app that records visit results even when offline
  • Surveys, GPS-stamped knocks and visit results
  • Used for get-out-the-vote work, door-to-door sales (pest control, solar, security) and nonprofit canvassing
  • Shows Alma chat transcripts on the contact through CoreCNX
Pricing
From $59/mo (Starter, 2,500 contacts)
Best for
Get out the vote · door-to-door sales · canvassing
See Beacon →

beaconcnx.com

Beacon

Field operations · canvasser app

Reads Alma transcripts via CoreCNX

/D · CoreCNX · CRM & spine

Where every Alma conversation, SMS reply, and door knock lands on one timeline.

The CRM that holds the shared contact record. When Alma collects a lead, a CampaignCNX+ recipient replies, or a Beacon canvasser taps "contacted", the activity goes on that contact's timeline in date order. It includes a pipeline, built-in email, tasks and reports, and also works as a standalone CRM.

  • Contacts matched by phone number across all four products
  • Timeline that shows which product recorded each event (Alma · CNX+ · Beacon · email)
  • Pipeline, built-in email, tasks and reports included
  • REST API and signed webhooks
  • If you use your own CRM, Alma connects to it through Zapier from the Growth tier and through webhooks from the Agency tier
Pricing
From $49/mo (Starter, 5,000 contacts)
Best for
The unified contact view
See CoreCNX →

corecnx.com

CoreCNX

Shared timeline · CRM

Holds every Alma transcript

You don't have to buy the suite

Use one CNX Suite product or all four

Each product works on its own. Alma does not need the other products, Beacon does not require Alma, and CoreCNX works as a standalone CRM. Buy the product that solves your current problem, and add the next one when you need it.

Alma alone

The most common starting point.

A solo agent, a four-chair salon, or a restaurant answering website questions at 11pm. Alma holds the conversation, the lead arrives in your email inbox, and you follow up as you already do. No CRM is required.

CampaignCNX+ alone

Text a contact list you already have.

Import a CSV (spreadsheet) file, sort contacts into groups and send. Two-way replies go to the inbox. Most political texting programs use CampaignCNX+ on its own for full get-out-the-vote cycles.

Beacon alone

Door-to-door canvassing on its own.

Walk lists, a canvasser app and live tracking. Pest-control crews, door-to-door solar teams and get-out-the-vote programs use Beacon as a complete field tool, with no chatbot, texting or CRM required.

CoreCNX alone

A complete CRM on its own.

Contacts, a pipeline, built-in email, tasks and reports. Its role as the center of the suite matters only when other products send data to it. On its own, it is a well-built CRM.

When you use all four products, the door knock, the text reply, the chatbot lead and the email open are all recorded on one contact record, so your team can see whether anyone has already spoken with that person.

Try Alma free. Add the rest of the suite when you need it.

The trial lasts 14 days and needs no credit card. Pick a template, add the widget to your site, and start receiving leads. The other three products are available if your needs grow.

Common questions

CNX Suite FAQ

These are short answers. If you would like more detail, a real person, not a chatbot, runs every demo.

Do I have to use the whole suite?

No. Alma works on its own, and most accounts use it that way. You can buy any one of the four products without the others. The suite is for teams that want the products to share data.

Does buying Alma include the others?

No. Bought on its own, each product is billed separately on its own plan. Bought as the CNX Suite bundle, the products you choose are billed together on one subscription and one bill. Either way, each product has its own account and its own login, using the same email address.

How do the products share data?

Through signed webhooks, which are secure automatic messages between systems. Alma sends events to CoreCNX, the central contact record, which matches contacts by phone number, prevents duplicates when a message is resent, and labels each entry with its source product. All four products connect the same way.

Can I bring my own CRM?

Yes. Alma can send leads to the CRM of your choice through Zapier, and through general webhooks on the Agency tier and up. The Agency tier also includes a REST API for custom connections. You do not have to use CoreCNX to use Alma.

Are there bundle discounts?

Each product has its own pricing. Multi-product programs are available for agencies and political campaigns running all four products. Please contact us, because we build custom plans when the volume justifies it.

Two ways in

Start with Alma, or see the whole suite at once.

Most teams start with the chatbot, confirm that it collects leads well, and then connect CampaignCNX+ for text message follow-up. If you already know you want all four products, a demo is the quickest way to begin.

Alma
helloalma.chat
CampaignCNX+
campaigncnx.com
Beacon
beaconcnx.com
CoreCNX
corecnx.com