Alternatives · Botpress
Botpress alternatives
Botpress is a platform for building AI agents, with a visual builder, knowledge bases, many messaging channels and a help desk. If you need one chatbot on your website that follows a conversation you write, a smaller tool may be easier to run. This page compares Botpress and Alma, using Botpress's own pages for every statement about Botpress.
Botpress's homepage calls it "The AI-native customer support platform" and "An AI agent company that built a helpdesk". Agents are built in Botpress Studio, which it describes as a "Visual AI agent builder". When a conversation is handed to a person, the homepage says that person sees "the conversation history, account details, and any troubleshooting steps already attempted".
According to its documentation, a knowledge base (the information an agent answers from) can draw on websites, with scheduled re-crawling; documents in PDF, HTML, TXT, DOC, DOCX and Markdown, up to 50 MB each; Botpress tables; live web search; rich text written in Botpress; and sources from integrations such as Notion and Google Drive. Its integrations list includes WhatsApp, Telegram, Messenger, Instagram, Microsoft Teams, Slack, Viber, Line, Discord, Twilio and Vonage, and Botpress offers Webchat for websites.
For a company with complex support needs and people who can design and maintain an agent, that range is the point.
A platform that can do a great deal also asks you to make a great many decisions. A narrower tool may suit you better if:
Start the 14-day trial, choose a template for your industry, and try the conversation on your own website. Plans start at $29 a month after the trial.
Alma does one job: a chatbot on your website, built from a template by the person who runs the business. There is no code to write, and the conversation is the set of steps you can see on the canvas.
You start from one of 145 templates in 15 categories, edit the conversation in a drag-and-drop flow builder, and paste one embed code on your site (see the install guides). The chatbot asks questions with buttons and typed answers and tags each lead by what they said. When a visitor gives an email address or phone number, Alma saves the lead and emails it to the address you set for notifications. On the Growth plan ($79 a month) and up, Zapier can pass leads to other apps, and the Agency plan ($199 a month) adds webhooks and an API. Alma also has its own booking calendar, with a booking page you can link to from the chat or from your website.
AI answering is an optional add-on for $25 a month, with up to 500 AI answers a month. It replies to typed questions your flows do not cover, using text you provide, up to 50,000 characters (about 8,000 words). The Alma team sets it up and loads your text into the bot.
Alma is narrower than Botpress by design. It does not:
| Topic | Botpress | Alma |
|---|---|---|
| How it answers | AI with knowledge bases built from websites, documents, tables and web search | Flows you write, plus optional AI answering from up to 50,000 characters of your own text |
| Where it answers | Webchat, WhatsApp, Telegram, Messenger, Instagram, Teams, Slack and more | The chat window on your website |
| A person in the chat | A help desk where a person picks up the conversation with its history | No live chat. When a visitor gives an email address or phone number, Alma saves the lead and emails it to the address you set for notifications |
Every statement about Botpress on this page comes from the pages below, which we read on October 17, 2026. Products change, so check them for the current version before you decide.
Botpress and Alma
No. You build the conversation by dragging steps onto a canvas, usually starting from a template, and you add the chatbot to your site by pasting one embed code.
Yes, in two ways. A flow can include an API Call step, which sends a request to a web address you choose and can save the response. On the Agency plan, webhooks and the REST API let your own software receive leads and events.
No. AI answering, when you add it, answers only from text you provide, up to 50,000 characters. Alma does not search the web, crawl websites or read uploaded files.
Only the chat window on your website. Alma has no WhatsApp, Telegram, Messenger, Instagram, Teams or Slack channel.
Start the trial
The trial lasts 14 days on the Starter plan's limits. Pick a template, change the questions to fit your business, paste the embed code, and read the first conversations before you choose a plan.