Alternatives

Alma compared with other chatbot tools

People usually look for an alternative when the tool they have does more than they need, or less. These pages compare Alma with six other products. Every statement about another product comes from that company's own website or announcement, with the pages listed, so you can see which one fits the work you want a chatbot to do.

What to decide before you compare

Chatbot tools differ in five main ways, and settling these first makes any comparison shorter.

  1. Who answers the chat. Some tools are mainly live chat, where a person on your team replies, with a bot to help. Others, including Alma, are built for the chatbot to hold the conversation on its own. If nobody will watch the chat during the day, choose a tool that does not depend on someone answering.
  2. Where the conversation happens. A website chat window is one channel. Some tools also answer email, phone calls and messaging apps from one inbox. If your customers mostly reach you on your website, a website-only tool is simpler to run.
  3. Where the answers come from. A flow chatbot says what you wrote, in the order you set. An AI chatbot writes its own replies from the information it was given, and an AI agent can also take actions in other software. Our explainer on AI agents and the types of chatbot covers the difference.
  4. Whether it books appointments. Check whether booking is built in or needs a separate scheduling tool, and whether visitors get confirmation and reminder emails.
  5. Who builds and maintains it. Some tools expect a developer or a support operations team. Others are meant for a business owner to set up without help. Ask how much of the setup the company will do for you, and at what price.

Alma in brief

The same facts sit behind every comparison page. They come from Alma's code and its published prices.

What it isA chatbot builder for your website, with optional AI answers
How it answersFlows you write, plus optional AI answering from up to 50,000 characters of your own text
Where it answersThe chat window on your website
A person in the chatNo live chat. When a visitor gives an email address or phone number, Alma saves the lead and emails it to the address you set for notifications
BookingIts own booking calendar, with a booking page you can link to and confirmation and reminder emails. The calendar can sync with Google Calendar or Outlook Calendar
Where leads goEmail to the address you set for notifications, on every plan; Zapier from Growth; CoreCNX from Growth once your account is linked; webhooks and an API from Agency
Price$29, $79 or $199 a month after a 14-day trial; AI answering $25 a month
BrandingA small "Powered by Alma" line on every plan

Try it on your own site before you decide.

The trial lasts 14 days, and plans start at $29 a month after it. Choose a template, edit the conversation, and paste one embed code on your website.

Comparing tools

Questions people ask when they compare

What is the difference between Alma and an AI agent platform?

An AI agent platform has an AI write each reply and can let it take actions in other software. Alma is a flow chatbot: it follows a conversation you build, step by step. AI answering is an optional $25 a month add-on that replies to typed questions your flows do not cover.

Can Alma hand a chat to a person?

No. Alma has no live chat or takeover. When someone needs your team, a flow collects their name and an email address or phone number, and Alma emails the lead to the address you set for notifications so a person can follow up.

Does Alma work on WhatsApp, Instagram or Messenger?

No. Alma runs only in the chat window on your website. It has no social media, WhatsApp or text message channel.

Can Alma learn from my website or documents?

No. Alma does not crawl websites or read uploaded files. AI answering answers from text you provide, up to 50,000 characters, which the Alma team loads into your bot.

How much does Alma cost?

Plans are $29, $79 and $199 a month, with Enterprise priced on request, and every account starts with a 14-day free trial. AI answering is $25 a month on top of any plan.

Start the trial

See whether Alma fits your website.

Build the conversation from a template, try it on your own site, and read the first conversations before you choose a plan.

Trial
14 days
Plans
From $29 a month
Channel
Your website