Admissions Inquiry Bot Template

The conversation, step by step

These are the messages and questions in the template as it comes. Words in brackets are filled in from your business details or from the visitor's earlier answers. A visitor sees only the steps that match the buttons they choose, and you can change any wording, add steps or remove them in the flow builder.

1. Great! I can help you with the admissions process. Have you applied yet?
   • No, not yet
   • Yes, checking status
   • Started but not finished
2. No problem! Here's what you need to apply: Application Requirements: [Application Requirements (comma-separated)] Upcoming Deadlines: [Upcoming Deadlines] Start your application: [Application Link]
3. You can check your application status through the student portal. If you need help, our admissions team can assist you.
4. Want us to send you more information? An admissions counselor can answer any questions.
5. What's your name? The visitor types a reply.
6. Your email address? The visitor types an email address.
7. Your phone number? The visitor types a phone number.
8. The visitor is saved as a lead, tagged:
   • admissions_inquiry
   • prospective_student
9. Thanks, [visitor's name]! We'll send you a complete information packet within 24 hours. An admissions counselor may also reach out to answer any questions. Schedule a campus tour: [Campus Tour Link]

What you get with each lead

Every lead this template collects appears in your Alma leads inbox with the answers the visitor gave and these tags, so you can sort and follow up: admissions_inquiry, prospective_student. Alma emails you when a new lead arrives. On the Growth plan and up you can also send leads to other software through Zapier, and the Agency plan adds webhooks.

Questions your flow does not cover

A template answers the paths it was built for. To answer other questions in the visitor's own words, add AI answering for $25 a month: it replies from business information you provide as text, which the Alma team loads into your bot. The article on how a knowledge base chatbot works explains what to write.

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