Membership Options Bot Template

The conversation, step by step

These are the messages and questions in the template as it comes. Words in brackets are filled in from your business details or from the visitor's earlier answers. A visitor sees only the steps that match the buttons they choose, and you can change any wording, add steps or remove them in the flow builder.

1. Here are our membership options: Basic - $[Basic Plan Price ($/mo)]/month [Basic Plan Benefits] Premium - $[Premium Plan Price ($/mo)]/month [Premium Plan Benefits] Elite - $[Elite Plan Price ($/mo)]/month [Elite Plan Benefits]
2. Which plan interests you?
   • Start Basic
   • Start Premium
   • Start Elite
   • Compare Plans
   • Talk to Membership Advisor
3. Great choice! Let me collect your info so our membership team can get you started.
4. All plans include access to our main gym floor and locker rooms. Premium adds group classes and sauna access. Elite includes everything plus personal training sessions and guest passes. Want to discuss which is right for you?
5. A membership advisor can answer all your questions. Let me take your details so they can reach out.
6. What's your name? The visitor types a reply.
7. Your email address? The visitor types an email address.
8. The visitor is saved as a lead, tagged:
   • membership_inquiry
9. Thanks, [visitor's name]! Our membership team will reach out shortly with next steps. We look forward to welcoming you to [Gym Name]!

What you get with each lead

Every lead this template collects appears in your Alma leads inbox with the answers the visitor gave and these tags, so you can sort and follow up: membership_inquiry. Alma emails you when a new lead arrives. On the Growth plan and up you can also send leads to other software through Zapier, and the Agency plan adds webhooks.

Questions your flow does not cover

A template answers the paths it was built for. To answer other questions in the visitor's own words, add AI answering for $25 a month: it replies from business information you provide as text, which the Alma team loads into your bot. The article on how a knowledge base chatbot works explains what to write.

For more on using a chatbot in this kind of business, see our page on chatbots for fitness and wellness.

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