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Templates · Fitness, Wellness & Beauty

Massage / Spa Service Bot Template

Book massage and spa treatments with type and preference selection.

Best for
Spas, massage studios
Estimated setup
10 minutes
You fill in
Spa Name, 30-Minute Price ($), 60-Minute Price ($), 90-Minute Price ($), Booking Link

The conversation, step by step

These are the messages and questions in the template as it comes. Words in brackets are filled in from your business details or from the visitor's earlier answers. A visitor sees only the steps that match the buttons they choose, and you can change any wording, add steps or remove them in the flow builder.

  1. Ready for some relaxation? Let's find the perfect treatment for you.
  2. What type of massage are you interested in?
    • Swedish/Relaxation
    • Deep Tissue
    • Hot Stone
    • Sports Massage
    • Couples Massage
    • Not sure - help me choose
  3. How long would you like your massage?
    • 30 minutes - $[30-Minute Price ($)]
    • 60 minutes - $[60-Minute Price ($)]
    • 90 minutes - $[90-Minute Price ($)]
  4. Any preferences for your therapist?
    • Female therapist
    • Male therapist
    • No preference
  5. What's your name? The visitor types a reply.
  6. Your phone number? The visitor types a phone number.
  7. The visitor is saved as a lead, tagged:
    • spa_booking
    • massage_lead
  8. Thanks, [visitor's name]! We'll confirm your booking shortly. Book online anytime: [Booking Link] We look forward to helping you relax at [Spa Name]!

What you get with each lead

Every lead this template collects appears in your Alma leads inbox with the answers the visitor gave and these tags, so you can sort and follow up: spa_booking, massage_lead. Alma emails you when a new lead arrives. On the Growth plan and up you can also send leads to other software through Zapier, and the Agency plan adds webhooks.

Questions your flow does not cover

A template answers the paths it was built for. To answer other questions in the visitor's own words, add AI answering for $25 a month: it replies from business information you provide as text, which the Alma team loads into your bot. The article on how a knowledge base chatbot works explains what to write.

For more on using a chatbot in this kind of business, see our page on chatbots for fitness and wellness.

Start from this template and make it yours.

The free trial lasts 14 days. Pick this template, fill in your details, change any wording, and add the chatbot to your site with one line of code.

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