Class Booking Bot Template

The conversation, step by step

These are the messages and questions in the template as it comes. Words in brackets are filled in from your business details or from the visitor's earlier answers. A visitor sees only the steps that match the buttons they choose, and you can change any wording, add steps or remove them in the flow builder.

1. What type of class are you looking for?
   • Yoga
   • Spin/Cycling
   • HIIT/CrossFit
   • Strength Training
   • Dance/Zumba
   • Show All Classes
2. When do you want to take a class?
   • Today
   • Tomorrow
   • This Week
3. Check our full class schedule and available spots here: [Class Schedule Link] Please arrive 10 minutes early. Don't forget your towel and water!
4. Want us to save a spot? What's your name? The visitor types a reply.
5. And your email so we can send confirmation? The visitor types an email address.
6. The visitor is saved as a lead, tagged:
   • class_booking
7. Great, [visitor's name]! We'll send you a confirmation email. See you in class!

What you get with each lead

Every lead this template collects appears in your Alma leads inbox with the answers the visitor gave and these tags, so you can sort and follow up: class_booking. Alma emails you when a new lead arrives. On the Growth plan and up you can also send leads to other software through Zapier, and the Agency plan adds webhooks.

Questions your flow does not cover

A template answers the paths it was built for. To answer other questions in the visitor's own words, add AI answering for $25 a month: it replies from business information you provide as text, which the Alma team loads into your bot. The article on how a knowledge base chatbot works explains what to write.

For more on using a chatbot in this kind of business, see our page on chatbots for fitness and wellness.

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