Company Announcement Feedback Bot Template

The conversation, step by step

These are the messages and questions in the template as it comes. Words in brackets are filled in from your business details or from the visitor's earlier answers. A visitor sees only the steps that match the buttons they choose, and you can change any wording, add steps or remove them in the flow builder.

1. We'd like your thoughts on [Announcement Topic]. Your feedback is [Response Type (anonymous or confidential)].
2. Would you like to share your thoughts?
   • Share My Thoughts
   • Not Now
3. No problem! You can always reach out to [HR/Leadership Email] if you have thoughts later.
4. How do you feel about [Announcement Topic]?
   • Positive
   • Neutral
   • Concerned
   • Negative
5. Do you have questions that weren't answered? (type "none" if not) The visitor types a reply.
6. What concerns, if any, do you have? (type "none" if not) The visitor types a reply.
7. Would you like a follow-up from leadership?
   • Yes, please reach out
   • No, just wanted to share
8. The visitor is saved as a lead, tagged:
   • announcement_feedback
9. Thanks for your feedback! Your input helps us make better decisions at [Company Name].

What you get with each lead

Every lead this template collects appears in your Alma leads inbox with the answers the visitor gave and these tags, so you can sort and follow up: announcement_feedback. Alma emails you when a new lead arrives. On the Growth plan and up you can also send leads to other software through Zapier, and the Agency plan adds webhooks.

Questions your flow does not cover

A template answers the paths it was built for. To answer other questions in the visitor's own words, add AI answering for $25 a month: it replies from business information you provide as text, which the Alma team loads into your bot. The article on how a knowledge base chatbot works explains what to write.

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