Private Events & Catering Bot Template

The conversation, step by step

These are the messages and questions in the template as it comes. Words in brackets are filled in from your business details or from the visitor's earlier answers. A visitor sees only the steps that match the buttons they choose, and you can change any wording, add steps or remove them in the flow builder.

1. We'd love to host your next event at [Restaurant Name]! What type of event are you planning?
   • Private Dining
   • Catering (off-site)
   • Full Restaurant Buyout
   • Just browsing options
2. No problem! Here are our event options: Event Menus: [Event Menus URL (optional)] Venue Photos: [Venue Photos URL (optional)] Feel free to reach out to [Events Coordinator Email] when you're ready!
3. Approximately how many guests?
   • Under 20
   • 20-50
   • 50-100
   • 100+
4. When are you thinking? (approximate date is fine) The visitor types a reply.
5. What's your estimated budget per person?
   • Under $30
   • $30-50
   • $50-75
   • $75+
   • Not sure yet
6. To send you our private event packages, I'll need your name: The visitor types a reply.
7. Your email address: The visitor types an email address.
8. And your phone number: The visitor types a phone number.
9. The visitor is saved as a lead, tagged:
   • event_inquiry
   • private_events_lead
10. Thank you, [visitor's contact name]! Our events coordinator will reach out within 24 hours with custom package options. In the meantime: Event Menus: [Event Menus URL (optional)] Venue Photos: [Venue Photos URL (optional)]

What you get with each lead

Every lead this template collects appears in your Alma leads inbox with the answers the visitor gave and these tags, so you can sort and follow up: event_inquiry, private_events_lead. Alma emails you when a new lead arrives. On the Growth plan and up you can also send leads to other software through Zapier, and the Agency plan adds webhooks.

Questions your flow does not cover

A template answers the paths it was built for. To answer other questions in the visitor's own words, add AI answering for $25 a month: it replies from business information you provide as text, which the Alma team loads into your bot. The article on how a knowledge base chatbot works explains what to write.

For more on using a chatbot in this kind of business, see our page on chatbots for restaurants.

More restaurants & hospitality templates

• Restaurant Info & ReservationsHandle menu questions, hours, reservations, and online ordering.
• Restaurant Welcome & NavigatorGreet visitors and direct to reservations, menu, hours, or ordering.
• Table Reservation BotBook tables with date, time, party size, and special requests.
• Menu Navigator BotHelp guests explore the menu with categories and dietary filters.
• Online Ordering BotTake pickup and delivery orders with menu item selection.
• Hours & Location BotShare business hours, location, parking, and contact information.