Install guides · Wix
Wix chatbot
Wix adds outside code through a Custom Code page in your site's settings, and that page also lets you choose which pages the code loads on. That makes Wix one of the simpler places to show Alma on some pages and not others. Two requirements come first.
Wix's guide to embedding custom code says your site must be published and have a connected domain before you add code, and Wix's upgrade guide says connecting a custom domain requires a Premium plan. A free Wix site without a connected domain cannot use Custom Code, so it cannot run the embed code.
Wix also ties each code snippet to your domain. If you assign a different domain to your site, Wix deletes your code snippets, and you will need to add the embed code again. These steps follow Wix's guide for sites built in the Wix Editor.
</body> tag.<script>
(function(w,d,s,o,f,js,fjs){
w['AlmaChat']=o;w[o]=w[o]||function(){(w[o].q=w[o].q||[]).push(arguments)};
js=d.createElement(s),fjs=d.getElementsByTagName(s)[0];
js.id=o;js.src=f;js.async=1;fjs.parentNode.insertBefore(js,fjs);
}(window,document,'script','alma','https://www.helloalma.chat/widget/widget.js'));
alma('init', 'YOUR-BOT-ID');
</script>If you choose All pages, Wix also asks whether to load the code once per visit or on each page your visitor opens. Whichever you pick, open a few different pages of your live site afterward to confirm the chat button is on each one.
Start the 14-day trial, choose one of the templates, write your welcome message, and copy your embed code into Wix with the steps above.
Alma has no page setting of its own, but on Wix you do not need one. When you add the code, choose specific pages under Add Code to Pages and select only the pages where the chat should appear, such as your services and contact pages. Wix loads the code on those pages and nowhere else, and Alma shows the chat window only where its code loads.
Open your live site, at your connected domain, in a private or incognito browser window. A round chat button should sit in the bottom right corner, or the bottom left if you chose that under Widget Position in Alma. Click it to see your welcome message.
If it is missing, check that you published the site after adding the code, that the snippet's toggle on the Custom Code page is on, and that your Alma trial or plan is active. Your browser's developer tools show "Alma Chat initialized" in the Console tab when the chat loads. Wix's guide also notes that since December 2025 it applies extra security checks to custom code, and that some snippets can be blocked until their provider updates them. If everything above checks out and the button still does not appear, contact us with your site's address and we will look at it.
Alma does not connect to Wix's own tools. It does not read your Wix Bookings, Wix Stores or Wix Forms data, and it does not add people to your Wix contact list. It holds the conversations you build in Alma, asks visitors your questions, and emails each new lead, with their answers, to the address you set for lead alerts. If you take appointments, Alma's own booking calendar can offer open times, and it syncs with Google Calendar and Outlook Calendar. On the Growth plan ($79 a month) and up, Zapier can pass leads to other apps.
If a step above no longer matches what you see, Wix's own pages have the current version:
Wix questions
In practice, yes. Wix's guide says your site must be published and have a connected domain before you add custom code, and Wix says connecting a custom domain requires a Premium plan.
Body - end. Alma's instructions are to paste the embed code just before the closing </body> tag, at the end of the page, and Body - end is the Wix option for that position.
Yes. When you add the code, choose specific pages under Add Code to Pages and select the pages you want. Alma shows the chat window only on pages where the code loads.
Wix deletes custom code snippets when you assign a different domain to your site, because each snippet is tied to a specific domain. Add the embed code again after the change.
No. You add Alma through Wix's Custom Code settings, using the embed code from your bot's Settings page in Alma.
Start the trial
The trial lasts 14 days with the Starter plan's limits: 1 chatbot and up to 1,000 subscribers. Build your chatbot, paste the embed code where this guide shows, and the next visitor with a question can get an answer while you are busy with something else.