Law Firm Welcome Bot Template

The conversation, step by step

These are the messages and questions in the template as it comes. Words in brackets are filled in from your business details or from the visitor's earlier answers. A visitor sees only the steps that match the buttons they choose, and you can change any wording, add steps or remove them in the flow builder.

1. Welcome to [Law Firm Name]. We're here to help with your legal needs. All consultations are confidential.
2. What type of legal matter can we assist with?
   • Personal Injury
   • Family Law
   • Criminal Defense
   • Business Law
   • Estate Planning
   • Other / Not Sure
3. The visitor is saved as a lead, tagged:
   • law_firm_visitor
4. How would you like to proceed?
   • Schedule a Free Consultation
   • Call Us Now
   • Tell Me More About Your Firm
5. You can schedule your free consultation here: [Consultation Scheduling Link] Select any available time that works for you.
6. Call us now at [Office Phone Number]. Our team is ready to help.
7. [Law Firm Name] has been serving clients with dedication and integrity. We offer personalized legal representation tailored to your unique situation. Would you like to schedule a consultation?
8. Disclaimer: This chat does not create an attorney-client relationship. Information shared is confidential but a consultation is required to establish representation.

What you get with each lead

Every lead this template collects appears in your Alma leads inbox with the answers the visitor gave and these tags, so you can sort and follow up: law_firm_visitor. Alma emails you when a new lead arrives. On the Growth plan and up you can also send leads to other software through Zapier, and the Agency plan adds webhooks.

Questions your flow does not cover

A template answers the paths it was built for. To answer other questions in the visitor's own words, add AI answering for $25 a month: it replies from business information you provide as text, which the Alma team loads into your bot. The article on how a knowledge base chatbot works explains what to write.

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