Restaurant Chatbot Builder
Handle reservations, answer menu questions, and promote specials automatically, right on your website.
Built For Restaurant Professionals
Alma suits the way you work, whether you run the business alone or with a growing team.
Independent Restaurants
Offer guests the same 24/7 online service that large chains provide, without hiring extra staff.
Restaurant Groups
Run the same chatbot experience at every location, with the correct menu and hours for each one.
Cafes & Bakeries
Handle catering inquiries, pickup pre-orders, and announcements of daily specials automatically.
Food Trucks & Pop-Ups
Share your schedule, take pre-orders, and build a list of subscribers who want to hear where you will be next.
Challenges for Restaurant Businesses
These are common problems for businesses in this field, and Alma is designed to help with each one.
Phone Lines Are Always Busy
Customers can't get through during the dinner rush to make reservations or ask about the menu.
Staff Tied Up Answering Questions
Your team spends hours repeating the same information about hours, location, menu items, and dietary options.
No-Shows Hurt Revenue
Without automated confirmations and reminders, more guests miss their reservations, which lowers your revenue.
Specials Go Unnoticed
Happy hour deals and seasonal menus don't reach enough customers through traditional posts alone.
How Alma Helps Restaurant Businesses
Chatbot features designed for your industry.
Automated Reservations
Let guests book a table by giving their party size, date, time, and any special requests, without making a phone call.
Interactive Menu
Guests browse your menu by category with dietary filters, and the chatbot answers allergen questions automatically.
Reservation Reminders
Reduce no-shows with automated confirmation messages and day-before reminders.
Review Collection
After dining, automatically ask happy guests to leave a Google or Facebook review.
What You Can Automate
Any conversation you have over and over can be handled by a chatbot. Here is what restaurant businesses usually automate first.
Reservation Management
Guests can book, change, or cancel reservations through the chat, without phone calls or third-party booking fees.
Online Ordering
Accept pickup and delivery orders directly through the chatbot with item customization and special instructions.
Catering Inquiries
Collect event details, guest count, dietary requirements, and budget for catering quotes automatically.
Loyalty Program Enrollment
Enroll guests in your loyalty or rewards program during the chat and track visit frequency.
Event & Private Dining
Qualify private dining and event inquiries with date, party size, and budget before your events manager follows up.
Gift Card Promotion
Promote gift card purchases during holidays and special occasions with automated broadcast messages, which go to all of your subscribers.
Ready-to-Use Restaurant Templates
Start with a pre-built template and customize it for your business. Most are live in under 30 minutes.
Restaurant Info & Reservations
10 minutesHandle menu questions, hours, reservations, and online ordering.
Restaurant Welcome & Navigator
5 minutesGreet visitors and direct to reservations, menu, hours, or ordering.
Table Reservation Bot
5 minutesBook tables with date, time, party size, and special requests.
Menu Navigator Bot
10 minutesHelp guests explore the menu with categories and dietary filters.
Online Ordering Bot
10 minutesTake pickup and delivery orders with menu item selection.
Hours & Location Bot
5 minutesShare business hours, location, parking, and contact information.
Private Events & Catering Bot
5 minutesCapture leads for private dining, catering, and special events.
Wait Time & Waitlist Bot
5 minutesManage walk-in customers with estimated wait times and waitlist.
Feedback & Review Bot
5 minutesCollect post-dining feedback and direct happy guests to review sites.
Go Live in 3 Steps
You do not need to write code or hire a developer.
Choose a Template
Choose one of our restaurant templates. Each one is designed around the conversations that are common in your industry.
Customize
Add your business details, adjust the questions, and connect your calendar or CRM (customer contact database) in our visual drag-and-drop builder.
Go Live
Paste one line of embed code on your website, and the chat widget (the chat window visitors see) is live. It starts capturing leads right away.
Connect Your Existing Tools
Alma connects with the tools restaurant businesses already use, and you do not need a developer to set it up.
Hundreds more apps can be connected through Zapier webhooks.
Frequently Asked Questions
Yes. Our restaurant templates include an ordering flow for pickup and delivery. Customers choose items, customize their order, and enter delivery details within the chat.
Yes. The menu navigator template includes dietary filters so guests can quickly find gluten-free, vegan, or nut-free options.
Yes. Use the Happy Hour & Specials template to send promotions to subscribers, or set the chatbot to mention the specials of the day whenever guests ask about the menu.
Yes. You can create a single chatbot that asks guests which location they want, then shows the correct menu, hours, and reservation availability for that specific location.
Yes. The post-visit follow-up flow asks about the dining experience, and if the guest was happy, sends them a direct link to leave a Google or Facebook review.
Edit the menu items in your chatbot flow using the visual builder. You can add, remove, or change items, prices, and descriptions at any time, and no coding is required.
This page is about building the bot. If you are still deciding whether one is worth it, the longer read is AI chatbots for restaurants, which covers what it costs, what it replaces, and where it falls short.
Explore Other Industry Solutions
You can use Alma to build chatbots for businesses like yours and for many other kinds of businesses.
Start automating your restaurant today
The 14-day free trial does not require a credit card, and setup takes only minutes.