Law Firm Chatbot Builder
Screen potential clients, collect case details, and book consultations, without overwhelming your intake team.
Built For Law Firm Professionals
Alma suits the way you work, whether you run the business alone or with a growing team.
Personal Injury Firms
Screen accident and injury cases 24/7, detect urgent matters, and send an email alert when a case looks strong.
Family Law Practices
Handle sensitive divorce, custody, and adoption inquiries with empathetic, structured intake conversations.
General Practice Attorneys
Tag inquiries by practice area (estate planning, business law, real estate), so the right attorney can follow up.
Immigration Law Firms
Collect visa type, status, timeline, and case details in multiple languages for immigration client intake.
Challenges for Law Firm Businesses
These are common problems for businesses in this field, and Alma is designed to help with each one.
Intake Calls Take Too Long
Your staff spends a long time on each call collecting basic case information before the attorney even reviews it.
Leads Arrive After Hours
People search for lawyers when they have time, often in the evenings and on weekends, and a standard intake form cannot show how urgent a matter is.
Unqualified Consultations
Without pre-screening, attorneys waste time on consultations that don't match your practice areas or fee structure.
Incomplete Information
Contact forms collect a name and phone number, but you also need the case type, timeline, and urgency to decide which matters to review first.
How Alma Helps Law Firm Businesses
Chatbot features designed for your industry.
Case Screening
Qualify potential clients by practice area, case type, urgency, and timeline before scheduling a consultation.
Consultation Booking
Qualified prospects book consultations directly with available attorneys based on practice area.
Sensitive Intake
Family law and personal injury templates use empathetic language and structured questions for sensitive situations.
Priority Alerts
Get email alerts for high-priority cases, such as those near a statute of limitations deadline or involving an active emergency.
What You Can Automate
Any conversation you have over and over can be handled by a chatbot. Here is what law firm businesses usually automate first.
Personal Injury Screening
Collect the accident type, when it happened, whether an insurance company has made contact, and the person's contact details, so an attorney can call back. Medical details are left for the consultation.
Divorce & Custody Intake
Guide potential clients through sensitive questions about marriage duration, children, assets, and urgency with empathetic language.
Estate Planning Qualification
Screen estate planning clients by assets, family structure, existing documents, and goals, then tag the lead for the right attorney.
Criminal Defense Triage
Collect charge details, court dates, and custody status, and flag urgent cases, such as those with upcoming hearings, for immediate attorney review.
Free Consultation Booking
Pre-screen potential clients and let qualified prospects book a free initial consultation with the appropriate attorney.
Document Collection
At the end of intake, list the documents the client should bring to the consultation, such as police reports, medical records, and contracts.
Ready-to-Use Law Firm Templates
Start with a pre-built template and customize it for your business. Most are live in under 30 minutes.
Law Firm Welcome Bot
5 minutesQualify legal needs and direct to practice areas or consultation booking.
Legal Consultation Request Bot
10 minutesSchedule legal consultations with case type and urgency assessment.
Family Law Intake Bot
10 minutesSensitive intake for divorce, custody, and family law matters.
Accounting Firm Bot
10 minutesQualify tax and accounting leads with service needs and business type.
Business Consulting Bot
10 minutesQualify consulting leads with business challenges and goals.
Insurance Agency Bot
10 minutesQuote and qualify insurance leads by coverage type and timeline.
Financial Advisor Bot
10 minutesQualify wealth management leads with goals and portfolio size.
Professional Appointment Scheduler
5 minutesBook professional consultations with service type and availability.
Fee Estimate Bot
10 minutesProvide fee transparency with service scope and estimated costs.
Go Live in 3 Steps
You do not need to write code or hire a developer.
Choose a Template
Choose one of our law firm templates. Each one is designed around the conversations that are common in your industry.
Customize
Add your business details, adjust the questions, and connect your calendar or CRM (customer contact database) in our visual drag-and-drop builder.
Go Live
Paste one line of embed code on your website, and the chat widget (the chat window visitors see) is live. It starts capturing leads right away.
Connect Your Existing Tools
Alma books appointments into its own calendar, which syncs with Google Calendar and Outlook Calendar, and emails you each new lead. On the Growth plan and up, Zapier can send each lead to other software you use, and Alma sends each lead to CoreCNX, the suite's CRM, once our team links your account. The Agency plan adds webhooks.
Alma connects directly only to the services above. Before you count on Zapier, check that your app is on Zapier.
Frequently Asked Questions
Alma includes templates for general legal intake, family law (divorce, custody), personal injury, estate planning, business law, and immigration. Each template asks practice-specific questions.
Not through the chat, which does not accept file uploads. The intake flow collects the case details in writing, and your team can request documents such as police reports, medical records or contracts when it follows up.
Alma provides encrypted conversations for data collection. However, you should review your bar association's guidelines on digital communication and consult with your compliance team regarding client data handling.
Yes. You can create separate flows for each practice area with different qualification questions, urgency levels, and tags, all within the same chatbot.
Yes. The intake flow can ask about incident dates and flag cases approaching statute of limitations deadlines with priority alerts to ensure timely attorney review.
Yes. You can create intake flows in any language. Many firms set up both English and Spanish intake paths and let the potential client choose their preferred language at the start.
Explore Other Industry Solutions
You can use Alma to build chatbots for businesses like yours and for many other kinds of businesses.
Start screening clients today
The 14-day free trial does not require a credit card, and setup takes only minutes.