Pet Services Chatbot Builder
Book grooming appointments, collect boarding requests, and manage communication with pet parents automatically.
Built For Pet Services Professionals
Alma suits the way you work, whether you run the business alone or with a growing team.
Pet Groomers
Let pet parents book grooming appointments by choosing the breed, size, and service, without trading phone calls.
Boarding & Daycare Facilities
Capture boarding reservations with dates, pet details, vaccination dates, and special care instructions.
Veterinary Clinics
Book appointments on your Alma calendar and answer common questions about hours, services, and what to bring, with each booking saved as a lead for your front desk.
Dog Walkers & Pet Sitters
Manage bookings, collect pet profiles, and handle scheduling for recurring walks and pet sitting visits.
Challenges for Pet Services Businesses
These are common problems for businesses in this field, and Alma is designed to help with each one.
Phone Calls During Grooming
You cannot answer the phone while you are grooming a nervous dog, and those missed callers often book with another groomer nearby.
New Pet Intake Is Tedious
Collecting breed, size, vaccination records, allergies, and behavioral notes for every new pet takes a long time over the phone.
Booking Is Disorganized
Between phone calls, texts, and DMs, appointments get double-booked or lost, frustrating pet parents and staff alike.
No-Shows Waste Open Slots
Pet parents forget appointments without reminders, leaving gaps in your schedule you could have filled.
How Alma Helps Pet Services Businesses
Chatbot features designed for your industry.
Online Appointment Booking
Pet parents book grooming, boarding, or vet appointments by selecting services, pet size, and preferred times.
Pet Profile Collection
Collect breed, age, weight, vaccination dates, allergies, and behavioral notes for new pets during registration.
Appointment Reminders
Appointments booked through Alma's calendar get a confirmation email and reminder emails 24 hours and 1 hour before.
Care Instructions
Share post-appointment care instructions and answer common questions in the chat whenever pet parents ask.
What You Can Automate
Any conversation you have over and over can be handled by a chatbot. Here is what pet services businesses usually automate first.
Grooming Appointment Booking
Pet parents select grooming services (bath, cut, nail trim), enter pet breed and size, and choose their preferred groomer and time.
Boarding Reservations
Capture check-in/check-out dates, pet details, feeding instructions, medication needs, and emergency contact information.
New Pet Registration
Collect complete pet profiles (breed, age, weight, vaccinations, allergies, and temperament notes) before the first visit.
Vaccination Requirements
Explain which vaccinations are required for boarding, daycare, and annual checkups, and collect each pet's vaccination dates before the visit.
Daycare Enrollment
Handle dog daycare enrollment with temperament screening questions, vaccination questions, and schedule preferences.
Boarding Stay Questions
Answer common questions from pet parents during a boarding stay, such as pickup times and what to bring, and collect requests for your staff.
Ready-to-Use Pet Services Templates
Start with a pre-built template and customize it for your business. Most are live in under 30 minutes.
Appointment Scheduler
10 minutesLet customers request appointments with service and time preferences.
Go Live in 3 Steps
You do not need to write code or hire a developer.
Choose a Template
Choose one of our pet services templates. Each one is designed around the conversations that are common in your industry.
Customize
Add your business details, adjust the questions, and connect your calendar or CRM (customer contact database) in our visual drag-and-drop builder.
Go Live
Paste one line of embed code on your website, and the chat widget (the chat window visitors see) is live. It starts capturing leads right away.
Connect Your Existing Tools
Alma books appointments into its own calendar, which syncs with Google Calendar and Outlook Calendar, and emails you each new lead. On the Growth plan and up, Zapier can send each lead to other software you use, and Alma sends each lead to CoreCNX, the suite's CRM, once our team links your account. The Agency plan adds webhooks.
Alma connects directly only to the services above. Before you count on Zapier, check that your app is on Zapier.
Frequently Asked Questions
Yes. The booking flow lets pet parents add multiple pets to the same appointment or book separate appointments for each pet with different services.
The chatbot collects vaccination information during registration, and it can tag pets whose owners say a vaccination is missing or expired, so your staff can check the records. It does not send vaccination reminders.
Not through Alma. The chat shows text and buttons, not photos, and Alma does not send messages to pet parents on its own. Send those updates from your own phone or email.
Yes, for appointment requests and common questions. There is no veterinary template yet, so start from a lead capture template and change the questions to fit your clinic, and share the booking page of your Alma calendar so pet parents can choose a time. When a visitor gives an email address or phone number, the request is saved as a lead in your Alma inbox.
Yes. Each groomer or staff member can set their available hours, and the chatbot only offers time slots when they're free, preventing double-bookings.
On first contact, the chatbot collects a complete pet profile: breed, age, weight, temperament, allergies, and care notes. This profile is saved with the lead in your Alma leads inbox, so your staff can refer to it for future bookings.
Explore Other Industry Solutions
You can use Alma to build chatbots for businesses like yours and for many other kinds of businesses.
Start booking more pet appointments today
The 14-day free trial does not require a credit card, and setup takes only minutes.