Cleaning Service Chatbot Builder
Capture cleaning requests, give quote estimates, and book cleanings, without answering the same questions every day.
Built For Cleaning Services Professionals
Alma suits the way you work, whether you run the business alone or with a growing team.
Residential Cleaning Companies
Capture house cleaning requests with home size, frequency, and special requirements for quote estimates.
Commercial Janitorial Services
Qualify commercial cleaning contracts by square footage, frequency, after-hours access, and scope of work.
Move-In/Move-Out Cleaning
Handle move cleaning requests with property size, condition, and timeline for accurate pricing.
Specialty Cleaning Services
Carpet cleaning, window washing, and pressure washing services capture job details and book appointments through chat.
Challenges for Cleaning Services Businesses
These are common problems for businesses in this field, and Alma is designed to help with each one.
Missed Quote Requests
When you are at a job site, you cannot answer calls, and by the time you call back, the homeowner has often booked someone else.
Same Questions Every Time
Every inquiry starts with the same questions about bedrooms, bathrooms, and pets, and your team has to ask them by hand each time.
Inconsistent Quoting
Without standard questions, every team member quotes differently, which leads to inconsistent pricing and lower profit margins.
Scheduling Is Manual
Booking cleanings by phone and text, then copying them into calendars and spreadsheets, leads to double-bookings and missed cleans.
How Alma Helps Cleaning Services Businesses
Chatbot features designed for your industry.
Quote Capture
Collect home size, number of rooms, cleaning type, and special requests, and show a consistent estimate range based on the price ranges you set.
Online Booking
Let customers book a cleaning in the chat from your Alma booking calendar, and tell you how often they want service.
Recurring Service Requests
Collect requests for weekly, biweekly, or monthly cleanings, with the preferred day and time, and email each one to your team.
Feedback & Reviews
Ask customers who return to the chat for feedback, give happy customers a link to leave a review, and tag complaints so you can handle them before they become public.
What You Can Automate
Any conversation you have over and over can be handled by a chatbot. Here is what cleaning services businesses usually automate first.
Residential Quote Requests
Collect bedrooms, bathrooms, square footage, pet status, and special requests for cleaning quote estimates.
Commercial Cleaning Proposals
Qualify commercial prospects by office size, frequency, after-hours requirements, and scope for janitorial contract proposals.
Move-In/Move-Out Deep Cleans
Handle move cleaning requests with property size, condition assessment, timeline, and specific requirements like oven or fridge cleaning.
Recurring Service Enrollment
Turn one-time customers into recurring clients with discount offers for weekly or biweekly cleaning commitments.
Seasonal Deep Clean Promotions
Feature spring cleaning, holiday prep, and post-party deep clean promotions in your chatbot's welcome message, and change them as the season turns.
Referral & Review Collection
Ask customers who return to the chat for a Google review and a referral, and offer a discount code on their next cleaning.
Ready-to-Use Cleaning Services Templates
Start with a pre-built template and customize it for your business. Most are live in under 30 minutes.
Home Services Welcome Bot
5 minutesQualify service needs and direct to quotes, scheduling, or emergency.
Quote Request Bot
10 minutesCapture detailed project info for accurate quotes, with a description of the job.
Emergency Service Bot
5 minutesHandle urgent service requests with priority dispatch and safety tips.
Service Scheduling Bot
5 minutesBook routine service appointments with date, time, and service type.
Service Area Checker
5 minutesVerify service area coverage by zip code or city.
Cleaning Service Bot
10 minutesSpecialized for cleaning companies with property type and frequency.
Landscaping & Lawn Care Bot
10 minutesCapture landscaping leads with property size, services, and frequency.
Roofing Bot
10 minutesSpecialized for roofers with damage type, insurance, and inspection scheduling.
Testimonial & Review Request Bot
5 minutesCollect post-service reviews and request testimonials from happy customers.
Go Live in 3 Steps
You do not need to write code or hire a developer.
Choose a Template
Choose one of our cleaning services templates. Each one is designed around the conversations that are common in your industry.
Customize
Add your business details, adjust the questions, and connect your calendar or CRM (customer contact database) in our visual drag-and-drop builder.
Go Live
Paste one line of embed code on your website, and the chat widget (the chat window visitors see) is live. It starts capturing leads right away.
Connect Your Existing Tools
Alma books appointments into its own calendar, which syncs with Google Calendar and Outlook Calendar, and emails you each new lead. On the Growth plan and up, Zapier can send each lead to other software you use, and Alma sends each lead to CoreCNX, the suite's CRM, once our team links your account. The Agency plan adds webhooks.
Alma connects directly only to the services above. Before you count on Zapier, check that your app is on Zapier.
Frequently Asked Questions
Yes. Based on the home size, number of rooms, cleaning type, and add-on services selected, the chatbot can display an estimated price range from the price ranges you set.
Customers can request weekly, biweekly, or monthly cleaning with their preferred day and time, and the chatbot saves the request and emails it to you. Your team sets up the recurring schedule, and changes go through your staff.
Yes. The commercial cleaning template collects office size, number of floors, cleaning frequency, after-hours access, and special requirements for contract proposals.
The booking step shows the open times in your Alma booking calendar, including the next available ones, so customers can book a rush cleaning when you have an opening. You can add a message about rush pricing to the flow.
Yes. Returning customers can request their preferred cleaning team for consistency, or choose "any available" for the earliest opening.
Alma does not connect directly to ZenMaid, Launch27, Jobber, or other cleaning business software. It has its own booking calendar, which syncs with Google Calendar and Outlook Calendar. On the Growth plan and up, Zapier can send each new lead to other apps, so check that your software is on Zapier.
Explore Other Industry Solutions
You can use Alma to build chatbots for businesses like yours and for many other kinds of businesses.
Start booking more cleanings today
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